Classic Quiz
Quiz General knowledge

Quiz National Certification Exam (2)

Josephpalmq
Josephpalmq
54 played - 7 yrs ago

Easy QUIZ 30 QUESTIONS
easy
easy
 
Question 1 / 30

The principal reason for requesting feedback when communicating with patients is to determine whether they :

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Question 2 / 30

The principle message that you will give a patient if you avoid eye contact while communicating is that you :

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Question 3 / 30

Verbal facial expressions or body language, such as a nod of understanding, are called :

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Question 4 / 30

The way to organize appointment scheduling so that it best supports the success of the practice is to :

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Question 5 / 30

The principle advantage of using the wave method when designing the scheduling process is that it :

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Question 6 / 30

The root word "path/o" means :

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Question 7 / 30

Which of the following suffixes indicates surgical removal?

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Question 8 / 30

What does the "inside address" in a typewritten letter need to include?

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Question 9 / 30

Conversion of the doctor's notes to a medical report is known as :

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Question 10 / 30

The amount that an insurance company may say is not the responsibility of the patient, for a contracted physician, would be identified as this on a patient's account?

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Question 11 / 30

Patient's medical records cannot be released without :

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Question 12 / 30

Which of the following information includes diet, smoking history and alcohol consumption?

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Question 13 / 30

The forms are to be filed in a(n) ______ when the order of the record reads like a diary.

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Question 14 / 30

You are typing an operative report and notice a word that does not look right. Choose the correct spelling.

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Question 15 / 30

It is unsafe to use credit card account numbers on purchases made :

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Question 16 / 30

The first step in giving first aid to a patient who appears to have stopped breathing is to :

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Question 17 / 30

Accounts receivable is :

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Question 18 / 30

Which term is used in medical terminology to describe "front" or "in front of"?

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Question 19 / 30

The word used in medical terminology to mean "toward the midline of the body" is :

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Question 20 / 30

When two or more patients are scheduled to see the same health care provider at the same time is known as :

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Question 21 / 30

Method of scheduling that works for patients who do not need specific appointment times is known as :

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Question 22 / 30

Which type of communication is considered an informal type of correspondence?

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Question 23 / 30

When first attempting to collect a debt by telephone, you should :

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Question 24 / 30

Booking several patients around the same time is known as :

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Question 25 / 30

A young female patient returned to the doctor's office to find out the results of a pregnancy test.
You check her chart and realize she is only 15. Her parents are with her. How should you proceed when she asks if you know the results of her test?

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Question 26 / 30

When making entries into a patient's medical record, all entries should be :

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Question 27 / 30

In a block style letter, the inside address is :

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Question 28 / 30

Choose the answer that contains all the standard elements for an office memorandum :

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Question 29 / 30

Whose name should be filed first?

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Question 30 / 30

Whose name would be filed last?

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