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NKUK89
NKUK89
8 played - 10 yrs ago

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Hard QUIZ 30 QUESTIONS
hard
 
Question 1 / 30

If someone has already logged into Cordic what should you do if you are to use the computer?

 
Question 2 / 30

How can you check which operator took a booking?

 
Question 3 / 30

F1 Job information will show the operator the route on the map of the customer journey. What does the green colour mean?

 
Question 4 / 30

What does the "i" do in F1 Job information?

 
Question 5 / 30

After editing a booking you will need to (to do what) before you may clear the screen F3?

 
Question 6 / 30

When editing a job and the screen is pink when the customer calls what does that indicate?

 
Question 7 / 30

Do you need to clear the screen F3 when you have saved a booking?

 
Question 8 / 30

If a driver calls do you need to save the details on the system?

 
Question 9 / 30

If a customer calls regarding where is their driver and details of the job shows on the screen does it need to be saved.

 
Question 10 / 30

What would happen if you don't clear the screen and another customer calls?

 
Question 11 / 30

Which part of the screen will be flashing?

 
Question 12 / 30

What colour will the screen be when a new customer calls?

 
Question 13 / 30

If you have taken details of a new booking for an existing customer what colour will the screen be?

 
Question 14 / 30

If an existing customer calls and wants to book a new booking what actions would you take once they have given you the pick up address?

 
Question 15 / 30

If the customers details of the pick up address was in destination when making a new booking what actions can you take?

 
Question 16 / 30

What if an existing customer calls and the new booking they are making are not showing in their previous journey.

 
Question 17 / 30

What are the benefit of the actions mentioned in Q15 and Q16?

 
Question 18 / 30

If a customer wants to make a similar journey to the one they have already booked when calling the second time, would saving detains affect the first booking?

 
Question 19 / 30

If a customer books a cab and requires s return journey what actions should be taken?

 
Question 20 / 30

What are the changes required on Cordic when customer books a cab and requires s return journey?

 
Question 21 / 30

If a customer books for 20 people what type of cars should be booked and how many?

 
Question 22 / 30

Customer wants 2 cars one for today one for tomorrow, what action should you take?

 
Question 23 / 30

What is the maximum passengers and luggage an Estate car carry

 
Question 24 / 30

As a rough estimate percentage how much more of an increase on price is a estate car requested by a customer to a standard saloon car

 
Question 25 / 30

As a rough estimate percentage how much more of an increase on price is a MPV requested by a customer to a standard saloon car :

 
Question 26 / 30

In view Log of a customers booking does it show any changes made after the job was originally saved?

 
Question 27 / 30

After checking in view log F6 what can you click to go back?

 
Question 28 / 30

Which one of the following allows you to add comment in view log?

 
Question 29 / 30

What colour does the screen change when a job has been completed or cancelled

 
Question 30 / 30

Where on the booking will it confirm the status of the job?

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