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Quiz General knowledge

T2 Interview Quiz

Chevelle83
Chevelle83
59 played - 9 yrs ago

T2 Interview Quiz

 

Hard QUIZ 15 QUESTIONS
hard
hard
 
Question 1 / 15

How do you resolve this error in Windows : "Cannot delete iPodService.exe : It is being used by another person or program"?

expert
 
Question 2 / 15

Which of the following errors indicates an issue caused by third-party security software?

hard
 
Question 3 / 15

Which of the following errors indicates an issue caused by an unusable .ipsw file?

hard
 
Question 4 / 15

If a customer calls in, having issues sending and receiving email, what troubleshooting step should you try first according to KBase?

expert
 
Question 5 / 15

What Apple ID information can the customer change from the My Apple ID website?

hard
 
Question 6 / 15

How can customers use the My Apple ID website to find forgotten Apple ID names?

hard
 
Question 7 / 15

Customers can sometimes forget the answers to security questions. When customers make too many incorrect attempts to answer the security questions, Apple locks the questions for how many hours?

hard
 
Question 8 / 15

What is the Knowledge Base article that tells us the Scope of Support for verifying the account holders identity?

hard
 
Question 9 / 15

Which of the following IP address indicate either a hardware issue or driver issue on a customers windows computer?

expert
 
Question 10 / 15

Which Apple product uses TCP port 25?

hard
 
Question 11 / 15

When would you use the command "iPconfig"?

hard
 
Question 12 / 15

How do you classify issues about the Messages app, iMessages, SMS, or MMS?

hard
 
Question 13 / 15

Your customer says his iPad doesn't charge when he plugs it into his car stereo's Lightning connector using an Apple Lightning cable. Which of the following is NOT an effective troubleshooting step?

expert
 
Question 14 / 15

With Family Sharing, how many family members can a family group have?

hard
 
Question 15 / 15

If you get an error when trying to activate iMessage or FaceTime, a valid troubleshooting step would be?

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